1. Acceptance of Terms
By accessing or using Grim Story (“the Service”), a product of Grim Maven(“we”, “us”, or “our”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, you must not use the Service.
These Terms apply to all users of Grim Story, including users accessing the Service during any alpha or beta phase, and users on any paid subscription tier once those are made available.
We reserve the right to update these Terms at any time. When we make material changes, we will notify you by email or via a notice within the application. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.
2. Eligibility
To use Grim Story, you must:
- Be at least 18 years of age
- Have the legal capacity to enter into a binding agreement in your jurisdiction
- Not be prohibited from using the Service under applicable law
By creating an account, you represent and warrant that you meet all of the above eligibility requirements.
3. Accounts
3.1 Registration
You must create an account to access most features of Grim Story. You agree to provide accurate, current, and complete information when registering and to keep your account information up to date.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@grim-story.com if you suspect any unauthorised access to or use of your account.
We are not liable for any loss or damage arising from your failure to maintain the security of your account.
3.3 One Account Per User
Each user may maintain only one active account. Creating duplicate or fraudulent accounts may result in suspension or termination of all associated accounts.
4. Alpha and Beta Access
Grim Story is currently available in an alpha and beta phase (“Early Access”). During this phase:
- The Service is provided free of charge
- Features, functionality, and data structures may change at any time without notice
- The Service may be unstable, experience downtime, or contain bugs
- We may reset, modify, or delete user data as part of development and testing
- Access may be limited or revoked at our discretion
By using Grim Story during Early Access, you acknowledge and accept these conditions. We strongly recommend that you maintain your own backups of any content you consider important, as we cannot guarantee data persistence during this phase.
Early Access is intended for testing and feedback purposes. We welcome bug reports and feedback submitted through the channels provided within the application.
5. Subscription Tiers and Payments
5.1 Free Tier
Grim Story will offer a free tier with access to a defined set of features. The features available on the free tier may change over time as the Service develops.
5.2 Paid Tiers
Grim Story will introduce paid subscription tiers following the conclusion of the Early Access phase. When paid tiers are available:
- Subscription fees will be clearly displayed before purchase
- Payments will be processed by a third-party payment processor (such as Stripe)
- Subscriptions are billed on a recurring basis (monthly or annually, as selected)
- You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period
- We do not offer refunds for partial billing periods, except where required by applicable law
5.3 Changes to Pricing
We reserve the right to change subscription pricing at any time. We will provide at least 30 days notice of any price changes to existing subscribers. Your continued use of a paid tier after a price change takes effect constitutes your acceptance of the new pricing.
5.4 Australian Consumer Law
Nothing in these Terms limits or excludes any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) or other applicable consumer protection legislation. Where statutory guarantees apply, we limit our liability to the extent permitted by law to re-supplying the relevant services.
6. User Content
6.1 Ownership
You retain full ownership of all content you create, upload, or submit to Grim Story, including character data, backstories, campaign notes, session logs, and any other creative material (“User Content”).
6.2 Licence to Us
By submitting User Content to Grim Story, you grant us a limited, non-exclusive, royalty-free licence to store, process, and display your User Content solely for the purpose of operating and providing the Service to you. We do not claim any ownership of your content and will not use it for any other purpose.
6.3 Content Shared Within Campaigns
Grim Story allows users to share certain content within the context of a campaign. When you share content with campaign members:
- That content becomes visible to all members of the campaign you have shared it with
- Campaign members do not acquire ownership of your content
- Content shared within a campaign remains subject to these Terms
- You are responsible for ensuring that any content you share within a campaign is appropriate and does not violate these Terms or applicable law
Content sharing is limited to campaign members. Grim Story does not provide public sharing or publishing of User Content to the general public. You may not share another user's content outside of the campaign context without their explicit consent.
6.4 Content Standards
You agree that you will not submit User Content that:
- Infringes the intellectual property rights of any third party (including copyrighted game content, artwork, or text you do not have rights to use)
- Is defamatory, threatening, harassing, or abusive toward any person
- Contains sexually explicit material
- Depicts, glorifies, or facilitates real-world violence, self-harm, or illegal activity
- Contains personal information about another person without their consent
- Violates any applicable law or regulation
We reserve the right to remove any User Content that we determine, in our sole discretion, violates these standards.
7. Acceptable Use
You agree to use Grim Story only for lawful purposes and in a manner that does not infringe the rights of others. You must not:
- Attempt to gain unauthorised access to any part of the Service or another user's account
- Use the Service to transmit malware, viruses, or any other malicious code
- Scrape, crawl, or extract data from the Service by automated means without our written permission
- Use the Service in any way that could damage, disable, overburden, or impair our infrastructure
- Attempt to reverse engineer, decompile, or disassemble any part of the Service
- Use the AI features of the Service in a manner intended to generate harmful, illegal, or deceptive content
- Impersonate another user or any other person or entity
- Use the Service for commercial purposes beyond your own personal use without our written consent
Violation of these acceptable use requirements may result in immediate suspension or termination of your account.
8. AI-Powered Features
Grim Story includes AI-powered features for character import and session log processing. By using these features, you acknowledge:
- AI-generated output is provided as a suggestion only and requires your review and approval before being saved
- We do not guarantee the accuracy, completeness, or suitability of any AI-generated content
- You are responsible for reviewing and verifying any AI-generated suggestions before accepting them
- Content you submit to AI features is processed by Anthropic's API in accordance with Anthropic's terms and privacy policy
- You must not submit content to AI features that you do not have the right to share, or that contains sensitive personal information about third parties
9. Intellectual Property
9.1 Our Property
All aspects of Grim Story that are not User Content — including the application design, interface, code, branding, graphics, and underlying technology — are owned by or licensed to us and are protected by applicable intellectual property laws. You may not copy, reproduce, modify, or distribute any part of the Service without our prior written permission.
9.2 Third-Party IP
Grim Story is designed as a tool to support tabletop roleplaying game play. We do not own the intellectual property of any game systems, rulesets, or published content referenced within the Service. You are responsible for ensuring your use of any third-party game content within the Service complies with the applicable publisher's terms and licences.
9.3 Feedback
If you provide us with feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free licence to use that feedback for any purpose, including improving the Service, without any obligation to you.
10. Third-Party Services
Grim Story integrates with and relies on third-party services including Supabase, Vercel, Anthropic, Resend, and Cloudflare. Your use of Grim Story is subject to the terms and policies of these providers where applicable.
We are not responsible for the availability, accuracy, or conduct of any third-party service. Any issues with third-party services should be directed to the relevant provider.
11. Disclaimers and Limitation of Liability
11.1 Service Provided As-Is
To the maximum extent permitted by law, Grim Story is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Service will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
11.2 Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of data, loss of profits, or loss of goodwill, arising out of or in connection with your use of or inability to use the Service.
During the Early Access phase in particular, we accept no liability for data loss, corruption, or unexpected changes resulting from the development and testing nature of the Service.
11.3 Australian Consumer Law
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law that cannot be excluded, restricted, or modified by agreement.
12. Termination
12.1 By You
You may close your account at any time by using the account deletion option within Grim Story settings, or by contacting us at support@grim-story.com. Upon deletion, your personal data will be handled in accordance with our Privacy Policy.
12.2 By Us
We reserve the right to suspend or terminate your account at any time if we reasonably believe you have violated these Terms, engaged in fraudulent or illegal activity, or if we discontinue the Service. Where practicable, we will provide notice before taking such action.
12.3 Effect of Termination
Upon termination of your account, your right to access the Service ceases immediately. We will delete or anonymise your personal data in accordance with our Privacy Policy. Provisions of these Terms that by their nature should survive termination will do so, including sections relating to intellectual property, disclaimers, and limitation of liability.
13. Governing Law and Disputes
These Terms are governed by the laws of New South Wales, Australia, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts of New South Wales for any disputes arising out of or in connection with these Terms or the Service.
Before initiating any formal dispute, we encourage you to contact us at support@grim-story.com so we can attempt to resolve the matter informally.
14. General
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service and supersede any prior agreements.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
Contact: For any questions about these Terms, please contact us at support@grim-story.com.